Petal and Chrome exclusively uses sterling silver, a metal known for its timeless elegance, durability, and ease of cleaning.

How Do I Clean My Sterling Silver Jewelry?

By using the soft polishing cloths that are on our site, gently rub the silver to remove tarnish and dirt, being careful not to damage the crystals. Cleaning will remove any tarnish that may occur.

How Do I Prevent Tarnish from Sterling Silver Jewelry?

To prevent tarnish, store your sterling silver jewelry with crystals in a dry, cool place, away from humidity and chemicals.

How Often Should I Clean My Sterling Silver Jewelry?

As needed—typically once a month or when you notice tarnishing. Regular use of a polishing cloth can help maintain the shine and keep the crystals looking their best without damaging them. Because sterling silver is so durable, we recommend wearing our jewelry daily.

Can I Use Commercial Silver Cleaners on Sterling Silver Jewelry with Crystals?

Commercial silver cleaners may contain chemicals that could damage the crystals. It's best to avoid these cleaners and stick to a gentle polishing cloth designed for sterling silver.

Petal and Chrome uses U.S. ring sizes. Refer to our measurement chart below. Sizing is best performed with a fabric measuring tape.

When deciding between two sizes, we recommend sizing up, as it is always easier to size down with a jeweler if needed.

Return Policy

We want you to be completely satisfied with your purchase! If for any reason you are not, we are happy to offer a return on eligible items.

Returns:

• Merchandise must be returned within 15 days of the original purchase date.
• Items must be in original condition—unworn, unused, and in their original packaging with all tags intact.
• For hygienic reasons, earrings are non-returnable unless they are faulty.
• Sale or discounted items are also final sale and cannot be returned.

How to Return:
To initiate a return, please contact our customer service team at info@petalandchrome.com with your order number and the item(s) you wish to return. We will provide you with further instructions.

Refunds:
Refunds will be issued to the original form of payment once the returned items have been inspected and approved. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to an error on our part.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.